Most common questions asked

  • Q: How long does it take to receive my order?
    A: We ship all orders Monday - Friday (unless it is a mail holiday). Most orders to the 50 US states will arrive within 3 to 5 days after the shipping date if you choose Priority Mail. However, please allow 10 working days after the shipping date before you contact us regarding your order. If you prefer UPS shipment, please provide your UPS account number AND order number via this submission form as soon as you place your order, or call (808) 625-7728 and provide your UPS account information. If we ship your order via your UPS account, no additional shipping charges will be added to your order.

  • Q: How do I contact Customer Service
    A: You may use this submission form for ALL questions. This is the fastest way to get a response.